Meebox - Terms__Conditions

Terms & Conditions

This page (together with the documents referred to on it) tells you the  Terms and Conditions on which we will supply to you the products  (“Products”) listed on our website (“the Site”) via one of  our subscription services (“Services”). Please read these Terms and  Conditions carefully before ordering any Products from the Site or  subscribing to one of our Services. You should understand that by  ordering any of our Products or subscribing to one of our Services, you  agree to be bound by these terms and conditions. MeeBox UK Ltd reserves  the right to revise these Terms at anytime by updating this posting but  will not change these Terms in relation to orders which have been placed  and acknowledged by MeeBox UK before the change is made. You are  encouraged to review these terms each time you use the Site because your  use of the Site will constitute your acceptance of the changes. Price  information is subject to change without notice but will not change  these terms in relation to orders, which have been placed and  acknowledged by MeeBox UK before the change is made.  

You should print a copy of these Terms and Conditions for future reference.  

Please  tick the checkbox in the shopping cart to accept these Terms and  Conditions. Please understand that if you refuse to accept these Terms  and Conditions, you will not be able to order any Products from the  Site.  


1.1 We operate the  website We are MeeBox UK Ltd, a company registered in  England and Wales under company number 09701504 and with our registered  office and trading address at 302 Streatham Hill London SW16 6HG. Our  VAT number is 218310343.


2.1 The  Site is only intended for use by people resident in the United Kingdom  of Great Britain and Northern Ireland and the Republic of Ireland  (Serviced Countries). We do not accept orders from individuals outside  those countries.


By placing an order through The Site, you warrant that:
3.1 you are legally capable of entering into binding contracts; and
3.2 you are at least 18 years old;
3.3 you are resident in one of the Serviced Countries; and
3.4 you are accessing the Site from that country.


4.1  By purchasing a month to month subscription, you acknowledge that your  subscription has an initial and recurring payment feature and you accept  responsibility for all recurring charges prior to cancellation. Your  subscription will be automatically extended for successive monthly  periods, at the original subscription rate. (Unless your original rate was part of a limited offer discount). Your credit/debit card will  be charged immediately upon initial subscription for that month's theme  and will be charged on the 1st of every calendar month thereafter. 

4.2  Any cancellations need to be done prior to 5pm of the last day of the  previous month to prevent the charge for that month. To cancel your  subscription at any time, you must log on to your account via or email us at  and we will do it for you. If you cancel, you may use your subscription  until the end of the then-current month. MeeBox may submit periodic  charges (e.g., monthly) without further authorization from you, until  you provide prior notice that you have terminated this authorization or  wish to change your payment method.

4.3 For 3 month prepay  subscriptions, your subscription will automatically renew after your  then-current term expires. You may choose to opt out of auto renewal at  any time. If you cancel your multiple month subscription other than as a  result of a material breach by MeeBox of these Terms, you will not be  eligible for a prorated refund of any portion of the subscription fee  paid for the then-current subscription period.
We reserve the right  to revoke your subscription at any time as a result of a violation of  these Terms or the Privacy Policy. Membership is void where prohibited  by law.

4.4 The above cancellation rights do not affect your  right to cancel under the statutory cooling-off period (see 6. Consumer  Rights and Cancellation below).

4.5 We reserve the right at our  absolute discretion not to renew your subscription at any time without  giving any reasons for our decision.


5.1  We may offer gift cards, discount promotions and other types of voucher  (Voucher) which require to be activated by email application in order  for the holder to commence delivery of Products through a Service. If  paid for, the Voucher is deemed to have been sold at the time of payment  for it. All of these Terms and Conditions shall become applicable as  between us and the holder of the Voucher (Holder) when the Holder  redeems the Voucher by applying for a Service to commence.

5.2 A  Voucher may only be used once by its Holder and may not be copied,  reproduced, distributed or published either directly or indirectly in  any form or stored in a data retrieval system without our prior written  approval.

5.3 We reserve the right to withdraw or cancel any Voucher (other than a paid-up gift card) for any reason at any time.

5.4  Vouchers may only be redeemed through the website and not  through any other website or method of communication. To use your  Voucher you will be required to enter its unique code at the online  checkout and use of such code will be deemed to confirm your agreement  to these Terms and Conditions and any special conditions attached to the  Voucher.

5.5 Any discounts attached to Vouchers apply to the  price of the Products ordered only and not to delivery charges, which  will be chargeable at normal rates.


6.1  You may cancel your FIRST order and receive a refund at any time before  your order is delivered and up to fourteen days afterwards, beginning  on the day after you receive the products. In this case, you will  receive a full refund of the price paid for the products in accordance  with the MeeBox refunds policy (see below).

6.2 Each box  subscription is for these purposes a single order forming part of a  regular delivery of goods, so you can only cancel a box subscription and  receive a refund within fourteen days of receiving your FIRST monthly  box. You can of course cancel your subscription at any time, but it is  only if you do it within this initial fourteen day period after your  initial subscription that you will be entitled to a refund (as required  by UK legislation known as the Consumer Contracts (Information,  Cancellation and Additional Charges) Regulations 2013). 
To cancel  your first order, you must inform MeeBox by email, giving us your name,  address and order reference. You must return your MeeBox within 14 days  of notifying us of the cancellation in the same condition in which you  receive them and at your own cost and risk. MeeBox has a right to deduct  from your refund amount any reduction in value of the products caused  by your handling of the products beyond what is necessary to establish  the nature, characteristics and functioning of the products. MeeBox's  refunds policy is: if you cancel an order within the fourteen-day  cancellation period (see above), MeeBox will refund you as soon as  possible and, in any case, within fourteen days of the day of our  receipt of the returned products or (if earlier) the day you provide  evidence of having sent the products back to us.

MeeBox will  refund the price of the products in full excluding the cost of delivery.  MeeBox will refund the purchase price using the same same method  originally used by you to pay for your purchase.


Your  order will be fulfilled by the delivery date which will be on or around the 22nd of each month, unless we contact you to advise of any change.


8.1 The Products will be at your risk from the time of delivery.

8.2  Ownership of the Products will only pass to you when we receive full  payment of all sums due in respect of the Products, including delivery  charges.


9.1 The price of the  Products and our delivery charges will be as quoted on the Site from  time to time, except in cases of obvious error.

9.2 Product prices include VAT.

9.3  Product prices and delivery charges are liable to change at any time,  but changes will not affect orders in respect of which we have already  sent you a Dispatch Confirmation.

9.4 Payment for all Products and Services must be by credit or debit card. We accept payment with Visa and Mastercard.


10.1 If you return a Product to us:

10.1.1  Because you have cancelled the Contract between us within the  cooling-off period (see clause 6.1 above), we will process the refund  due to you as soon as possible and, in any case, within 30 days of the  day you gave notice of cancellation. You will be responsible for the  cost of returning the item to us (see clause 6.2).

10.1.2 For any  other reason (for instance, because you have notified us in accordance  with clause 21 that you do not agree to a change in these Terms and  Conditions or in any of our policies, or because you consider that the  Product is defective), we will examine the returned Product and will  notify you of your refund via e-mail within a reasonable period of time.  We will usually process the refund due to you as soon as possible and,  in any case, within 30 days of the day we confirmed to you via e-mail  that you were entitled to a refund. We will refund the price of a  defective Product in full, any applicable delivery charges and any  reasonable costs you incur in returning the item to us.


We  warrant to you that any Product purchased from us through the Site  will, on delivery, conform with its description, be of satisfactory  quality, and be reasonably fit for all the purposes for which products  of that kind are commonly supplied.


12.1 Subject to clause

12.2,  if we fail to comply with these Terms and Conditions we shall only be  liable to you for the purchase price of the Products.

12.2 Nothing in this agreement excludes or limits our liability for:
12.2.1 Death or personal injury caused by our negligence;
12.2.2 Fraud or fraudulent misrepresentation;
12.2.3 Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;
12.2.4 Defective products under the Consumer Protection Act 1987; or
12.2.5 Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.


Applicable  laws require that some of the information or communications we send to  you should be in writing. When using the Site, you accept that  communication with us will be mainly electronic. We will contact you by  e-mail or provide you with information by posting notices on our  website. For contractual purposes, you agree to this electronic means of  communication and you acknowledge that all contracts, notices,  information and other communications that we provide to you  electronically comply with any legal requirement that such  communications be in writing. This condition does not affect your  statutory rights.


All notices given by you to us must be given to MeeBox UK Ltd. at  We may give notice to you at either the e-mail or postal address you  provide to us when placing an order, or in any of the ways specified in  clause 13 above. Notice will be deemed received and properly served  immediately when posted on our website, 24 hours after an e-mail is  sent, or three days after the date of posting of any letter. In proving  the service of any notice, it will be sufficient to prove, in the case  of a letter, that such letter was properly addressed, stamped and placed  in the post and, in the case of an e-mail, that such e-mail was sent to  the specified e-mail address of the addressee.


15.1 The contract between you and us is binding on you and us and on our respective successors and assignees.

15.2  You may not transfer, assign, charge or otherwise dispose of a  Contract, or any of your rights or obligations arising under it, without  our prior written consent.

15.3 We may transfer, assign, charge,  sub-contract or otherwise dispose of a Contract, or any of our rights  or obligations arising under it, at any time during the term of the  Contract.


16.1 We are  the owner or the licensee of all intellectual property rights in the  Site, whether registered or unregistered, and in the material published  on it. These works are protected by copyright laws and all such rights  are reserved.

16.2 You may print off one copy, and may download  extracts, of any pages from the Site for your personal reference. You  must not use any part of our copyright materials for commercial purposes  without first obtaining a licence to do so from us and our licensors.

16.3  If you post comments on the Products or Services to any website, blog  or social media network (Commentary) you must ensure that such  Commentary represents your fairly-held opinions. By subscribing to the  Services you irrevocably authorise us to quote from your Commentary on  our site and in any advertising or social media outlets which we may create or contribute to.


17.1  We will not be liable or responsible for any failure to perform, or  delay in performance of, any of our obligations under a Contract that is  caused by events outside our reasonable control (Force Majeure Event).

17.2  A Force Majeure Event includes any act, event, non-happening, omission  or accident beyond our reasonable control and includes in particular  (without limitation) the following:

17.2.1 Strikes, lock-outs or  other industrial action;

17.2.2 Civil commotion, riot, invasion,  terrorist attack or threat of terrorist attack, war (whether declared or  not) or threat or preparation for war;
17.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
17.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
17.2.5 Impossibility of the use of public or private telecommunications networks; and
17.2.6 The acts, decrees, legislation, regulations or restrictions of any government.
17.3  Our performance under any Contract is deemed to be suspended for the  period that the Force Majeure Event continues, and we will have an  extension of time for performance for the duration of that period. We  will use our reasonable endeavours to bring the Force Majeure Event to a  close or to find a solution by which our obligations under the Contract  may be performed despite the Force Majeure Event.


18.1  If we fail, at any time during the term of a Contract, to insist upon  strict performance of any of your obligations under the Contract or any  of these Terms and Conditions, or if we fail to exercise any of the  rights or remedies to which we are entitled under the Contract, this  will not constitute a waiver of such rights or remedies and will not  relieve you from compliance with such obligations.

18.2 A waiver by us of any default will not constitute a waiver of any subsequent default.

18.3  No waiver by us of any of these Terms and Conditions will be effective  unless it is expressly stated to be a waiver and is communicated to you  in writing in accordance with clause 13 above.


If  any of these Terms and Conditions or any provisions of a Contract are  determined by any competent authority to be invalid, unlawful or  unenforceable to any extent, such term, condition or provision will to  that extent be severed from the remaining Terms, Conditions and  provisions which will continue to be valid to the fullest extent  permitted by law.


20.1 These  Terms and Conditions and any document expressly referred to in them  constitute the whole agreement between us and supersede all previous  discussions, correspondence, negotiations, previous arrangement,  understanding or agreement between us relating to the subject matter of  any Contract.

20.2 We each acknowledge that, in entering into a  Contract, neither of us relies on any representation or warranty  (whether made innocently or negligently) that is not set out in these  Terms and Conditions or the documents referred to in them.

20.3  Each of us agrees that our only liability in respect of those  representations and warranties that are set out in this agreement  (whether made innocently or negligently) will be for breach of contract.

20.4 Nothing in this clause limits or excludes any liability for fraud.


21.1  We have the right to revise and amend these Terms and Conditions from  time to time to reflect changes in market conditions affecting our  business, changes in technology, changes in payment methods, changes in  relevant laws and regulatory requirements and changes in our system's  capabilities.

21.2 You will be subject to the policies and Terms  and Conditions in force at the time that you order Products from us,  unless any change to those policies or these Terms and Conditions is  required to be made by law or governmental authority (in which case it  will apply to orders previously placed by you), or if we notify you of  the change to those policies or these Terms and Conditions before we  send you the Dispatch Confirmation (in which case we have the right to  assume that you have accepted the change to the Terms and Conditions  unless you notify us to the contrary within fourteen working days of  receipt by you of the Products).


Contracts  for the purchase of Products through the Site and any dispute or claim  arising out of or in connection with them or their subject matter or  formation (including non-contractual disputes or claims) will be  governed by English law. Any dispute or claim arising out of or in  connection with such Contracts or their formation (including  non-contractual disputes or claims) will be subject to the non-exclusive  jurisdiction of the courts of England and Wales.